Order Online – Shezan Restaurant

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Privacy Policy

Shezan Restaurant
Website: shezan.in
Effective Date: December 11, 2025

1. Introduction and Scope

Shezan Restaurant ("We," "Us," or "Our") is committed to protecting the privacy of our customers and users ("You" or "Your") accessing and utilizing our online takeaway ordering services through the website shezan.in. This Privacy Policy details the procedures for the collection, utilization, retention, and protection of the limited Personal Data we process. By accessing or using our services, you acknowledge that you have read and understood this Policy.

2. Data Controller

Shezan Restaurant is the Data Controller responsible for the processing of your Personal Data as described in this Policy.

Contact Details:
Email: [email protected]
Phone: 9036942506

3. Categories of Personal Data Collected

We strictly limit the collection of Personal Data to that which is necessary to fulfill your takeaway orders and communicate order status.

3.1 Data Provided Directly by You
During the process of placing an order, we collect the following specific data points:

Identification Data: Your full name.
Contact Information: Your email address and telephone number.

3.2 Data Collected Automatically (Usage Data)
We utilize Google Analytics to collect non-personally identifiable information regarding your interaction with our website. This Usage Data may include your Internet Protocol (IP) address, browser type and version, operating system, pages of our Service that you visit, the time and date of your visit, and referring website addresses.

4. Purpose and Legal Basis for Processing

We process your Personal Data based on the following justifications:

Name, Phone Number
Purpose: Order processing, fulfillment, and immediate operational communication regarding the order.
Legal Basis: Necessary for the performance of a contract.

Email Address
Purpose: Sending essential status updates regarding your placed order.
Legal Basis: Necessary for the performance of a contract and legitimate interest in providing clear service communication.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including fulfilling your orders and satisfying any legal, accounting, or reporting requirements.

6. Data Security

Shezan Restaurant is committed to the security of your Personal Data. We implement commercially acceptable technical and organizational measures designed to protect information from unauthorized access, loss, or misuse.

7. Disclosure and Transfer of Data

We explicitly confirm that Shezan Restaurant does not sell, lease, rent, or otherwise transfer your Personal Data (Name, Email, Phone Number) to third-party entities for marketing purposes. Data is only shared with trusted service providers (like payment gateways) strictly for operational necessities.

8. Your Data Protection Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your Personal Data. To exercise these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.